Shipping policy
You can estimate the cost of shipping and local delivery when items are added to the cart by clicking "Add Info" and completing the zip-code information in the "Shipping" section under the cart's "Subtotal". Store pick up is always free.
Wine Shipping (Beer is not shipped. Kegs, in some instances, can be delivered locally for large event orders. For shipping non-alcoholic items, see info at the bottom of the page)
Age Verification: By placing an order you verify that you and order recipients are at least 21 years of age. At the time of delivery the order recipient must sign an age verification receipt stating that they are at least 21 years of age and must present a valid driver’s license, military ID, passport, or State ID for identification.
Depending on product availability, most orders placed Monday through Friday before 2pm EST can be processed within 2 to 3 business days.
One order can be split and shipped to multiple addresses.
Shipping locations and rates: The shipping rate will be based on the weight of the contents. Our shipping containers are sized for 1 bottle, 2 bottles, 3 bottles, 6 bottles and 12 bottles of wine. The rate for each selection will be reflected in your shopping cart and will update as items in the cart are added or removed. Please note that your shipping costs are estimated. We will email or call you with any shipping charge adjustments for your approval. A nominal, flat handling fee (to partially cover the costs of protective packing materials, wine shipping boxes, etc.) is added to each shipment.
We ship by FedEx Ground and UPS Ground where it is legal to do so (at this time, we do not ship outside the U.S. and cannot ship to UTAH, MISSISSIPPI, ALABAMA, MICHIGAN, AND ILLINOIS). Shipments may also be delayed due to weather conditions. We strongly recommend that you use a business address whenever possible when shipping wine, as someone 21 or older must be available to sign for the shipment. Wine cannot be shipped to P.O. boxes. Some of our repeat customers have chosen to set up personal lockers and/or mailboxes at UPS locations for increased convenience.
Wine Shipping is not cheap. Update as of 2022: UPS has nearly doubled the cost to check ID (a necessary component of shipping alcohol) to more than $8 per package as well as other fees for small merchants. Please keep this base cost in mind when estimating the shipping cost. Taking into account the glass bottle and valuable, perishable liquid contents, on average, a bottle of wine weighs 3 to 4lbs. A case of wine weighs approximately 40lbs. Shipping providers charge us based on the weight and distance of every shipment (including the administrative/legal and packaging costs associated with proper delivery of alcohol). Therefore, we will rarely offer very low-cost or free shipping for heavy items shipped long distances. We prefer to be transparent about shipping (rather than hide the costs in higher product prices) so expectations are realistic.
Shipping Non-alcoholic items (ex. Beverage accessories, Food products, Cocktail Mixers, Etc.)
We are able to sell food and non-alcoholic products like cocktail mixers throughout the United States, but often use the same shipping service partners which may still require a valid I.D., physical address (no P.O. boxes), etc.
Our online store platform does not allow customers to choose to have some items shipped/delivered and some items picked up on the same order. Instead, the customer should place two separate orders.
Store Pickup of In-Stock Items
During checkout you will need to enter a shipping/delivery address so our system's "quote" process can calculate all options (the store pickup option will be free/$0.00 regardless of address). Then select the store, date, and pickup time available. Confirmed orders must be picked up with 14 days, or items will be restocked and a refund will be issued. Please note store location open and closing hours if you choose to pick up your order outside of the confirmed time slot (please try to arrive 15 to 20 minutes before store closing hours so staff members can best serve you). Only adults over 21 years of age (with photo identification) can pick up an order. If someone other than you will be picking up an order, please indicate in the notes section of checkout the name(s) or contact us.
Store Pick Up of Out of Stock Items
Special Orders of items not in stock may require 2 to 3 business days before they are ready for pickup. We will contact you if there is any delay.
Special Orders of items not in stock may require 2 to 3 business days before they are ready for pickup. We will contact you if there is any delay.
Local Delivery
Local delivery is available Tuesday through Friday, 12:30pm to 5:30pm.
Upon checkout, complete the shipping/delivery address fields, select Local Delivery and then choose a date/time. If the address is within range, you may proceed to payment (delivery fee is calculated based on order total, zip code, time of checkout, time selected for delivery, etc.). Someone 21 or older must be available to sign for the delivery. Contact us for local delivery of large orders (e.g. weddings, corporate events) and kegs. The delivery fee for large orders varies by product amount, distance, etc.
Upon checkout, complete the shipping/delivery address fields, select Local Delivery and then choose a date/time. If the address is within range, you may proceed to payment (delivery fee is calculated based on order total, zip code, time of checkout, time selected for delivery, etc.). Someone 21 or older must be available to sign for the delivery. Contact us for local delivery of large orders (e.g. weddings, corporate events) and kegs. The delivery fee for large orders varies by product amount, distance, etc.
Depending on product availability, most orders placed Monday through Friday before 2pm EST are usually processed within 2 to 3 business days.
Same-Day Local Delivery for local customers is available via various food & beverage delivery companies we have partnered with, though selection and pricing may vary or differ from our website. Discounts, promo codes, and sales may not apply on third party delivery websites.
Please See Order Info page for more details about online ordering (including confirmation, status, etc.)